Dynamic Delivery™

"Corey is an expert trainer and coach well versed in world-class customer engagement methodologies. His customized approach has helped us ensure that workshops and trainings are tailor-made for our team's focuses and needs. Recently, Corey facilitated a workshop that participants lauded as a "breath of fresh air." A huge kudos to Corey for his partnership, flexibility, and creativity in delivering exciting and impactful upskilling opportunities to our team."

- Customer Experience Training Program Manager, business technology

Dynamics in a high-stakes environment represents the energy of space, things and people. For the briefing professional, the ability to leverage existing and create new dynamics translates to shifts in customers’ perceptions---what they think, feel, do or believe—as they consider making key decisions.

The Dynamic Delivery™ series of workshops is designed to help briefing professionals build confidence in their storytelling skills through exercises in content development and delivery.

The “4-A Way” provides a model for briefing professionals to deliver their best performances on the business stage. Critical performance elements of Audience, Atmosphere, Action, and Actor are defined and explored.

Dynamic Discussion Leader

Customization, relevant content and knowledgeable subject matter experts are what matter most to customers in briefings. The Dynamic Discussion Leader excels in these and delivers their story with confidence while leveraging engagement techniques to support rich conversations with customers. Using the “4-A Way of Dynamic Delivery” as a framework, this workshop helps participants create compelling content and enhance their delivery through multiple practice exercises with actionable feedback.  Best practices in discussion techniques are highlighted with a particular focus on handling difficult questions. Options for 4 to 8 hour virtual sessions and 1 to 2 day onsite workshops are available.

Dynamic Stage Speaker

Every customer interaction is a conversation, whether engaging with 1 or 1,000. For larger audiences, speakers encounter unique challenges as they strive to connect with every potential customer in the audience while negotiating technical dynamics. By working through considerations in Audience, Atmosphere, Action, and Actor, the 4-A Way of Dynamic Delivery™, participants in onsite, 4 to 8 hour sessions learn how to prep for big-stage performance demands through strategic discussions and practice activities. Two-hour virtual overview sessions are also available. For those speakers who have a recording of a past engagement, individual coaching with actionable feedback is also available.