Meeting Ease™ through Facilitation

"Corey led an outstanding workshop series for a group of leaders on how to facilitate better meetings, and I can’t recommend him highly enough. His approach to teaching is both engaging and highly effective—he brings a perfect blend of wit, energy, and deep expertise that keeps participants hooked from start to finish. Beyond being an excellent speaker, Corey ensures every session is packed with practical, actionable takeaways that leaders can immediately apply to run more productive, inclusive, and engaging meetings. If you’re looking for someone to elevate the way your team collaborates and communicates, Corey is the person to call!"

- Chief of Staff to CCO, Online Networking Platform

Ensure successful meetings by planning and facilitating pivotal customer conversations

Your internal or external customer’s time is one of their most important assets. Preparing for meeting time with them is a smart investment of your time. Your ability as meeting leader to plan for and facilitate relevant, customer-centric conversations may mean the difference between moving a project forward, or not! Learn to facilitate a meeting with ease through discussions and practice activities focused on planning and delivery techniques to ensure your and your customer’s time is well spent.

Course Outcomes

Learn and practice strategies and techniques for:

Planning the meeting with the internal or external customer as primary focus
Crafting an agenda to meet customer objectives through rich engagement
Creating strong meeting beginnings and endings to establish a dynamic framework for success
Finessing the middle – Guiding interactive conversations through meeting participant introductions, transitions, and managing customer responses while keeping on your time track
Capturing action items and next steps with a focus on the after-meeting experience

Meeting Ease Agenda

Participant maximum: 6

Day One – 4 hour virtual*

Planning tools – Customer “Wants”
Agenda crafting – Plotting Discussion
Establishing your role and meeting structure – Beginning the Meeting
Guiding conversation – Managing the Middle to promote discussion
Capturing conversation – Scribing key customer thoughts and action steps
Ensuring action – Ending the Meeting to ensure objectives are accomplished
Prep for Practice! Get ready for Day Two

Day Two – 3 hour virtual

Developing Meeting Ease open discussion
Participant Practice – Delivery with Coaching
- Customer Overview – deliver brief points from customer research
- Beginning – deliver sample Beginning-of-meeting talk track
- Ending – deliver sample Ending-of-meeting talk track
- “What-If” From the Hat Exercises – Managing the Middle
Final discussion and next steps

* Onsite workshops available

"I had the chance to take a two-day training with Corey late last year, and I highly recommend it. The session was focused on meeting facilitation, but it gave me so much more than that. I was able to leave with insights into myself, how I lead, and ways to up-level my work and executive presence. Corey is such an empathetic and engaging coach. It made it more comfortable to open up, fully engage and take in the experience."